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What is CenteredMind Online?
CenteredMind Online provides compassionate, personalized mental health care through virtual sessions, focusing on emotional balance, clarity, and well-being. We offer a range of services, including diagnosis and treatment planning, medication management, and supportive therapy, for various mental health conditions.
How does CenteredMind Online work?
We provide virtual mental health services through secure video calls. Clients can schedule sessions for assessment, treatment planning, and ongoing care. Our approach is tailored to each person’s needs, offering both medication management and therapeutic support.
What conditions does CenteredMind Online treat?
We treat a range of mental health conditions, including ADHD, anxiety, depression, OCD, sleep disorders, and more.
Does CenteredMind Online treat kids?
Currently, we primarily treat adults. We do not offer services for children or adolescents at this time.
Where does CenteredMind Online operate?
CenteredMind Online operates in the state of Pennsylvania.
Do you provide in-person care?
At this time, we offer primarily telehealth services to provide the flexibility and convenience of virtual care. However, in-person appointments may be made available in special circumstances at our office in Palmyra, Pennsylvania.
Do you provide therapy?
Yes, we offer brief supportive therapy in addition to medication management. Our approach combines therapeutic support and evidence-based treatment strategies to address mental health challenges.
Do you charge a fee for cancellations?
Yes, we charge a cancellation fee if an appointment is missed or canceled with less than 48 hours’ notice.
What should I do if I’m having an emergency?
If you’re in a crisis or emergency, please contact your local emergency services or visit your nearest emergency room. We are not equipped to handle emergency situations.
Does CenteredMind Online accept insurance?
Yes, we accept certain insurance plans. See our insurance page to learn more.
Do I have to use insurance?
No, we also offer a private pay option for those who prefer flexibility and convenience.
How long will I have to stay on medication?
The duration of medication depends on your individual needs and treatment goals. We’ll regularly reassess and adjust as necessary.
What is a Psychiatric Mental Health Nurse Practitioner (PMHNP)?
A PMHNP is a licensed mental health care provider specializing in psychiatry, including assessment, diagnosis, therapy, and medication management.
Can you diagnose depression, anxiety, ADHD, and insomnia online?
Yes, we conduct thorough assessments via telehealth to diagnose these and other conditions and provide personalized treatment options.
How can I obtain my medical records from CenteredMind Online?
You can request your medical records by contacting us directly at contact@centeredmindonline.com. We will provide the necessary forms and instructions for obtaining them.
How do I contact my provider?
You can contact your provider through the secure client portal.
I missed my appointment. What should I do?
If you miss an appointment, contact us as soon as possible to reschedule. Depending on the situation, you may be subject to a cancellation fee.
How does telehealth work for mental health care?
Telehealth involves virtual appointments using secure video conferencing. During your sessions, you’ll talk with your provider just as you would in person, while we ensure your privacy and confidentiality.
How do you protect my privacy and confidentiality?
We follow HIPAA regulations to protect your information. Our telehealth platform is encrypted and secure, ensuring your privacy during all virtual sessions.
What happens if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule, please notify us at least 48 hours in advance to avoid a cancellation fee.
How do I get started with medication management?
To start medication management, you’ll schedule an initial assessment where we’ll review your symptoms, medical history, and treatment options. From there, we’ll create a tailored plan.
What if I don’t feel better after a few sessions?
If you’re not experiencing the expected progress, we will reassess your treatment plan and make adjustments to better address your needs.
Are you able to treat clients outside of my state?
At this time, we only treat clients that are currently located in Pennsylvania.
What is the process if I need a referral or additional support?
If you need a referral, we will assist you in connecting with the appropriate specialists or resources to continue your care.
How can I prepare for my telehealth session?
Ensure you have a quiet, private space with a stable internet connection. Test your video and audio settings beforehand and have any necessary documents ready.
Can I contact you between sessions if I need support?
We offer communication between sessions, primarily through the client portal. Please allow up to 3 business days for a response.
Does CenteredMind Online treat bipolar disorder?
Currently, we do not treat bipolar disorder. We recommend seeking specialized care if you have this condition, as it often requires more intensive and ongoing management.
What medications does CenteredMind Online prescribe?
We prescribe a variety of medications, including antidepressants, anti-anxiety medications, stimulants and non-stimulants for ADHD, and sleep aids. Your treatment plan will be designed based on your symptoms and individual needs.
What happens if I have side effects?
If you experience side effects, contact us immediately so we can assess the situation and adjust your treatment plan accordingly. For severe side effects, such as significant mood changes or a crisis, please call 911 or go to the nearest emergency room for immediate assistance.
How do I know if I’m a good fit for telehealth services?
Telehealth is an excellent option for most individuals seeking mental health care, particularly for those who have manageable conditions that don’t require in-person evaluation or hospitalization. If you have reliable internet, a private space, and are comfortable with virtual appointments, telehealth can be an effective and convenient way to receive care. However, if you have highly complex mental health needs that require intensive in-person support, hospitalizations, or emergency care, telehealth is not the best fit for you.
Why is CenteredMind one word?
The Meaning Behind Our Name: At CenteredMind Online, the name says it all: we’re here to help you center your mind, no matter where you are. The deliberate fusion of “Centered” and “Mind” reflects our intentional approach to care—a balance of specialized psychiatric solutions and compassionate, personalized support. Our name serves as a daily reminder of what we strive to deliver: clarity, focus, and balance, through every moment.
What services does CenteredMind Online offer?
We provide a range of telehealth psychiatry services, including psychiatric evaluations, diagnosis and treatment planning, medication management, supportive therapy, and tailored care for conditions like anxiety, depression, ADHD, and insomnia.
How do I get started with CenteredMind Online?
Contact us to schedule an initial consultation. Our team will guide you through the process, ensuring you receive personalized care that addresses your mental health needs effectively.

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